Products Care

Product Care - Damage and Repairs

If your item becomes damaged and can be repaired or polished, we are happy to assist in restoring it to its original condition. Please contact us at mazarihomeg@gmail.com or through our Instagram page with photos of the damage, and we will guide you through the repair process. Kindly note, the cost of repairs will be the responsibility of the customer.

1. How should I care for my stainless steel products?

To maintain the shine of stainless steel, simply wipe the surface with a soft cloth and mild detergent. Avoid abrasive cleaners that may scratch the surface. For tougher stains, a specialized stainless steel cleaner can be used.

2. How should I care for brass items?

Brass develops a natural patina over time, but if you prefer to maintain its bright finish, clean it regularly with a brass cleaner. For a more vintage look, allow the brass to age naturally.

3. How do I clean and maintain glass items?

Glass is easy to care for with a soft cloth and glass cleaner. For more delicate glassware, hand washing is recommended to avoid breakage.

4. How should I care for pottery pieces?

Pottery is best handled with care. Hand wash pottery with mild soap and warm water. Avoid sudden temperature changes to prevent cracking.

5. How do I care for marble products?

Marble requires gentle care. Wipe with a soft cloth and mild soap solution. Avoid acidic cleaners or substances like lemon or vinegar, as they can damage the surface.

6. Can acrylic products be scratched?

Acrylic is more prone to scratches than other materials, so we recommend using a soft cloth to clean your acrylic items. Avoid using abrasive sponges or harsh cleaners.

7. How should I care for wooden items?

To care for wooden items, gently wipe them with a soft, dry cloth. For deeper cleaning, use a slightly damp cloth with mild soap, but avoid soaking the wood or exposing it to excessive moisture, as this can cause damage. To keep your wooden items shining, you can apply a small amount of olive oil with a soft cloth. Regularly using wood polish will also help maintain its natural beauty and prevent drying

8. How should I care for aluminum products?

Aluminum can be cleaned with a soft cloth and mild detergent. For polishing, use a specialized aluminum cleaner to restore its shine. Avoid using abrasive materials, as they may scratch the surface.