How do I place an order?
To place an order, simply browse our collections, add items to your cart, and proceed to checkout. You’ll be asked to provide your shipping information and payment details to complete the order.
How soon can I expect my order?
Our small team works to pack and dispatch your order within two business days. Once your order is shipped you will receive an email with a tracking link so you can keep an eye on your delivery. Delivery usually takes 1-3 days.
What payment methods do you accept?
We accept a variety of payment methods including Cash, Instapay or Bank transfer.
Do you offer international shipping?
At the moment, we only offer shipping within Egypt. We are working on expanding to other regions and will keep you updated when we are able to ship internationally.
Are the products on your site available for pre-order?
If an item is available for pre-order, it will be clearly noted on the product page. Pre-order items will be shipped once they become available, and we will provide you with an estimated delivery date.
Do you offer repairs or replacements for damaged items?
Yes, we understand that accidents can happen. If your product gets damaged, and it can be repaired or polished, we offer repair services to restore it to its original condition. Please reach out to us at mazarihomeg@gmail.com or through our Instagram page with photos of the damage, and we will guide you through the process of getting your item fixed or replaced.
How to purchase a bundle?
Simply choose your desired bundle and add it to your cart. The discounted price will be applied automatically at checkout.
Do you offer gift wrapping?
Yes! Simply select the "complimentary gift wrapping" option at checkout, and we’ll carefully wrap your item in our Mazari Home branded bag.
How can I pick up my online order?
After placing your order, please reach out to us via our Instagram page to arrange a pickup. If you prefer same-day delivery, you may also coordinate with a pickup service of your choice.